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Reducing Bias to Provide Person-Centered Care

When: Tue, January 31, 2023, 5:30 PM – 7:00 PM EST

Where: Online

Includes 1.5 qualified education credits!

Learning Objectives:

1. Identify how empathic communication assists in reducing bias.

2. Demonstrate the use of empathic communication.

3. Explain what system or structural changes are necessary to reduce bias.

Faculty: James Kinsey, FPCC, PLCC, Director of Content and Engagement Strategies, Planetree International

Jim Kinsey, FPCC, PLCC, is the Director of Content and Engagement Strategies at Planetree International, a mission-driven non-profit setting the global standard for person-centered excellence across the continuum of care. Jim has been an invaluable member of the Planetree team since joining the organization in 2010. In his role, Jim participates in the engagement strategies team as they guide clients to implement the Planetree evidence-based Person- Centered Care framework. In addition to his coaching responsibilities, Jim is also responsible for the development and implementation of Planetree programs and services that support the Planetree framework.

Jim is a vigorous advocate for reducing biased care, designing health equitable programs, and enhancing the skills of professionals in the healthcare industry. He has developed multiple programs and workshops to support healthcare providers and staff in implementing meaningful practices that connect them to those they care for and aid in engaging the individuals in their healthcare journey, subsequently reducing bias and disparities. Jim is a sought-after speaker and facilitator and enjoys engaging audiences in provocative conversations that challenge the current healthcare models and advance Authentic Person-Centered Care.

Cost: $10/ACHE members or $25 Non-ACHE Members

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